If you or your team are experiencing difficulty accessing the Transition Readiness Toolkit (TRT) website, the issue may be related to your network's firewall settings. This article will help you resolve these issues and ensure uninterrupted access to the TRT.
Steps to Resolve Firewall Issues
- Whitelist the Necessary URLs
To allow access to the TRT, please ensure your IT team whitelists the following URLs within your network's firewall settings:- https://trt.avihumanservices.org
- https://*.avihumanservices.org
- Contact Your IT Team
Share this information with your IT team to ensure the necessary adjustments are made. If your IT team requires any additional details or support, feel free to contact us at support@avihumanservices.org.
Alternative Option: Paper and Pencil Assessments
If access to the TRT remains temporarily restricted due to internet or firewall issues, we encourage providers to use the paper and pencil versions of the assessments. These printable versions are available for download and can be used to administer assessments effectively in settings with limited or unavailable internet access.
Once completed, the results from the paper assessments can be entered into the TRT platform manually when internet access is restored.
Need Additional Help?
Our team is here to assist you! If you have ongoing issues or need further guidance, please contact us directly. We're committed to ensuring that your experience with the TRT is seamless and productive.