Agency
An organization of users, which can administer itself. Agencies exist in a hierarchical organization, with parent agencies, and child agencies, organized in a tree structure. An agency is synonymous with an Account in the CRM.
Transition Tool
A battery of questions administered before and after a service that’s meant to evaluate the effectiveness of the service (e.g. Communication and Social Skills).
Evaluation Link
A link that allows for the collection of a single evaluation result from a single anonymous participant.
Evaluation Result
A response to one of the Evaluations.
Manager
A type of user that has the ability to manage users in their agency, including creating users with the trainee role and blocking (removing) users’ accounts. Managers also have all of the privileges granted to Proctors.
Participant
Used interchangeably with Student to describe an individual who has taken an evaluation.
Proctor
Also Provider. A type of user that has the ability to administer the transition tools and view the results of tools administered within their agency.
Service
A set of instructions/guidance given to participants, associated with one of our surveys (e.g. Communication and Social Skills). Sometimes used as a proxy for talking about the associated sets of transition tools.
Session
A method for administering transition tools. Sessions are time-limited and facilitate the collection of evaluation results from multiple participants.
Student
Used interchangeably with Participant to describe someone who has taken an evaluation
Trainee
A type of user that has access to select parts of the web application. A trainee cannot administer transition tools or access data views but can access the training materials.
Transition Tool
An evaluation that measures a student's level of confidence across various aspects of Pre-ETS.
User
An account on the Transition Readiness Toolkit website. Each user is associated with one agency. See manager, proctor, and trainee.